Shipping policy

Thank you for shopping with balletbag.space. We are pleased to offer free worldwide shipping on all orders.

This Shipping Policy explains order processing, estimated delivery times, shipping coverage, tracking, and delivery responsibilities.

1. Free Worldwide Shipping

balletbag.online provides free shipping to all destinations worldwide. There is no minimum order requirement to qualify for free shipping unless otherwise stated on our website.

Shipping options and availability may vary depending on your location, courier coverage, and local delivery conditions.

2. Estimated Delivery Time

Our estimated delivery time is typically:

7–10 business days

This estimate applies after your order has been processed and shipped. Delivery times may vary depending on your country, region, customs procedures, shipping carrier, holidays, weather, or other conditions beyond our control.

3. Order Processing

Orders are usually reviewed and prepared for shipment after payment is successfully completed. Processing times may vary during weekends, holidays, promotional periods, or high-order volume periods.

Once your order ships, you may receive a shipping confirmation email with tracking information if available.

4. Tracking Information

When tracking is available, we will provide tracking details by email. Please allow time for tracking information to update after shipment.

In some cases, tracking updates may be delayed while the package is in transit, moving between carriers, or passing through customs.

5. International Shipping

We ship worldwide. International shipments may be subject to import duties, taxes, customs inspections, or local delivery procedures depending on the destination country.

Customers are responsible for ensuring that the ordered products can be imported into their destination country. Any customs fees, taxes, or local charges required by the destination country are the responsibility of the customer unless otherwise stated.

6. Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

balletbag.online is not responsible for delayed, lost, or returned packages caused by incorrect or incomplete addresses provided at checkout.

If you notice an error in your shipping address, contact us immediately at support@balletbag.online. We will do our best to update the address before the order ships, but changes cannot be guaranteed after processing begins.

7. Lost or Delayed Packages

If your order has not arrived within the estimated delivery period, please contact us. We will review the tracking information and help investigate the issue.

Some delays may occur due to customs processing, local courier delays, holidays, weather, or delivery restrictions. We appreciate your patience while we work to resolve the matter.

8. Damaged Packages

If your package arrives damaged, please take photos of the packaging and the product, then contact us as soon as possible.

Please include your order number, photos of the damaged package, photos of the damaged item, and a short description of the issue.

We will review the case and provide a suitable solution when applicable.

9. Contact for Shipping Questions

For shipping assistance, contact: